Shipping Policy

Shipping is always free.  All orders are shipped within two business days through Air Express shipping. A tracking number is provided once your item gets shipped out.

Shipping Time Estimator

Europe5-7 business days
North America & Asia 4-6 business days
Rest of the World 7-10 business days


Satisfaction Guarantee

Iontophoresis treats 90%-100% cases of hyperhidrosis, but if the device not works for you (Of course you should make the treatment seriously as successful iontophoresis treatment need patience with scientific approach), we shouldn’t keep your money. That’s why we offer a 60-Day 100% money-back satisfaction guarantee.
How does our refund policy work? After you’ve receive the machine, you’ll need to contact our support team by emailing us at to express your dissatisfaction within the first 60 days. Our team will help you to send the device back to us. Within one business day of the date we receive the device, we will refund you the cost of the device and inform you via email.

Warranty Policy

IontoDri warrants its products against defects in materials and workmanship for a period of ONE (1) YEAR from the date of the original purchase. If a defect exists, at its option IontoDri will (1) repair the product at no charge, using new replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product.
In case of an expired warranty, IontoDri offers the possibility to buy all components individually.


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