iontophoresis insurance

Is Iontophoresis Covered by Insurance

Key Takeaways: Most iontophoresis machines are not covered by insurance, but there are success stories about achieving insurance reimbursement for their iontophoresis devices such as Hidrex and RA Fischer iontophoresis machine.

Iontophoresis is a treatment method commonly used to address hyperhidrosis. It significantly reducing or eliminating excessive sweating in the treated areas. For many individuals suffering from hyperhidrosis, iontophoresis offers a semblance of relief and a path toward a more comfortable daily life. However, the cost of iontophoresis machines can be a hurdle, making insurance coverage a vital aspect to explore for many prospective users. This article aims to shed light on the insurance coverage aspect of iontophoresis treatment, aiming to provide a clearer pathway for individuals considering this treatment option.

Understanding Insurance Coverage for Iontophoresis

How Insurance Coverage Works

Insurance coverage for medical devices like iontophoresis machines can significantly alleviate the financial burden on the patients. Typically, insurance companies categorize iontophoresis devices under durable medical equipment (DME). However, the extent of coverage and the reimbursement process can vary widely among different insurance providers.
  • Explanation of insurance reimbursement for medical devices: Insurance reimbursement usually involves purchasing the medical device out-of-pocket, followed by submitting a claim to the insurance company for a refund. The reimbursement rate can differ, and some insurance providers might cover the full cost, while others may only cover a part. It’s crucial to understand the specific terms and conditions of your insurance policy concerning medical device reimbursement.
  • Variability in insurance coverage for iontophoresis across different providers: The coverage for iontophoresis machines isn’t standardized across all insurance providers. While some insurance companies recognize the medical necessity of iontophoresis for treating hyperhidrosis and offer coverage, others might not. The reimbursement process, the amount reimbursed, and the requirements for reimbursement can vary significantly.

Determining Your Insurance Coverage

Understanding your insurance coverage for iontophoresis treatment is a step you cannot afford to skip. It involves a few essential steps to ensure you are well-informed before proceeding with the treatment.
  1. Contact your insurance provider: Reach out to your insurance provider to inquire about the coverage for iontophoresis treatment.
  2. Request a copy of your policy: Review your insurance policy, focusing on the sections related to durable medical equipment and specifically iontophoresis machines.
  3. Consult with your healthcare provider: Your healthcare provider can provide a Letter of Medical Necessity, which is often required by insurance companies to approve the reimbursement.
  4. Contacting insurance provider to inquire about coverage and reimbursement process:
    • Get the specifics: Ask your insurance provider about the reimbursement process, the documentation required, and the expected timeline for reimbursement.
    • Pre-authorization: Some insurance providers may require pre-authorization before purchasing the iontophoresis machine. Ensure to comply with all the requirements to improve the chances of reimbursement.

Insurance Reimbursement for Iontophoresis Devices

Common Requirements for Reimbursement

Obtaining insurance reimbursement for iontophoresis devices involves meeting certain requirements set by the insurance providers. Here are the common prerequisites:
  • Letter of Medical Necessity: A Letter of Medical Necessity (LMN) from a licensed healthcare provider is often crucial. This letter should explain the medical necessity of iontophoresis treatment for managing your hyperhidrosis. It should detail your diagnosis, the impact of hyperhidrosis on your daily life, and why iontophoresis is a recommended treatment for your condition.
  • Prescription from a licensed physician: In addition to the LMN, a prescription for the iontophoresis machine from a licensed physician is usually required. The prescription should specify the type of iontophoresis machine recommended and the duration of treatment.

Reimbursement Process

The reimbursement process may appear daunting, but with a clear understanding and organization, it can be navigated efficiently:
  • Submitting a claim: Once you have the necessary documentation, you’ll need to submit a claim to your insurance provider. This usually involves filling out a claim form, attaching the LMN, prescription, and the receipt of purchase for the iontophoresis machine. Make sure to follow the submission instructions provided by your insurance company meticulously.
  • Following up on claim status: After submitting the claim, it’s crucial to follow up on its status. You can contact the customer service department of your insurance provider to inquire about the progress of your claim. Keep a record of all communications, including dates and names of the representatives you speak with.

Challenges in Getting Reimbursement

While the process may seem straightforward, some hurdles could arise:
  • Common hurdles in the reimbursement process: Some common challenges include lack of awareness by insurance representatives about iontophoresis treatment, delays in processing, or initially denied claims. There might also be a requirement for additional documentation or clarification on the submitted documents.
  • Tips to navigate these challenges:
    • Stay organized: Keep all your documents, receipts, and correspondence well-organized and easily accessible.
    • Be proactive: Follow up on your claim status regularly and be prepared to provide additional information if requested.
    • Seek support: Engage with support groups or forums for individuals with hyperhidrosis who have gone through the reimbursement process. Their experiences could provide valuable insights and tips.

Insurance Reimbursement Guides

Navigating the insurance reimbursement process can be simplified with guidance. Here are the insurance reimbursement guides provided by Dermadry and Hidrex USA.
Dermadry Iontophoresis machine

Dermadry Insurance Reimbursement Guide

Dermadry’s guide seeks to ease the reimbursement process for its users. Here are the key points from their guide:
  • Understanding Insurance Coverage: The guide stresses the importance of contacting your insurance provider to ascertain the coverage for iontophoresis devices.
  • FDA Clearance: It mentions that Dermadry’s iontophoresis device is FDA cleared, emphasizing its recognition as a legitimate treatment for primary hyperhidrosis.
  • Letter of Medical Necessity and Letter of Appeal Templates: Templates are provided to assist in crafting a Letter of Medical Necessity and a Letter of Appeal, which could be instrumental in the reimbursement process.
  • Contacting Insurance Provider: A step-by-step approach to interacting with your insurance provider, from initial inquiry to submitting a claim, is outlined to ensure a smoother process.
Hidrex Iontophoresis machine review

Hidrex USA Insurance Reimbursement Guide

Hidrex USA also offers a comprehensive guide to aid users in obtaining insurance reimbursement. The key points include:
  • Tap Water Iontophoresis Recognition: The guide notes the recognition of tap water iontophoresis as a medical therapy for primary hyperhidrosis, providing a basis for insurance claims.
  • Purchasing and Claiming Reimbursement: Hidrex USA advises purchasing the device and then submitting a claim to the insurance provider for reimbursement, detailing the steps involved.
  • Letter of Medical Necessity Template: A template for a Letter of Medical Necessity is provided to help articulate the medical need for the iontophoresis device to the insurance company.
  • Tips for Discussing Reimbursement: Useful tips are shared on how to communicate effectively with insurance companies to understand and navigate the reimbursement process.

Real Experiences with Iontophoresis Insurance Coverage

Insurance coverage can significantly impact a patient’s journey towards managing hyperhidrosis. Here, we explore real-life experiences of individuals who navigated the insurance landscape to cover their iontophoresis treatment costs.

Success Stories

  • Reimbursement Achieved: Several individuals have shared their success stories about achieving insurance reimbursement for their iontophoresis devices (Hidrex iontophoresis machine and RA Fischer iontophoresis machine). These stories often highlight the pivotal role of a supportive healthcare provider in getting the necessary documentation for insurance claims.
Hidrex iontophoresis insurance
RA fischer iontophoresis insurance
  • Impact on Treatment Journey: Insurance coverage has been a game-changer for many, making iontophoresis a financially viable option. The reimbursement alleviated financial burdens, allowing individuals to continue with a treatment that significantly improved their quality of life.

Challenges Faced

  • Insurance Denials: Some individuals faced denial from insurance companies, even supplied all the documents and info needed for the claim (Dermadry machine).
dermadry iontophoresis insurance
  • Overcoming Hurdles: Persistence, along with solid documentation from healthcare providers, played a crucial role in overcoming insurance hurdles. Engaging with insurance representatives and explaining the medical necessity of iontophoresis were common steps taken to achieve reimbursement success.

Tips from Real Users

  • Navigating Insurance Claims: Real users emphasized the importance of maintaining open communication with insurance providers, understanding the claims process, and being prepared with all necessary documentation.


  • There is someone purchased the RA Fischer iontophoresis machine a few months prior. While the machine’s cost was $999 without insurance, the company charged the buyer’s insurance a significantly higher amount of $6,420. The buyer initially mistook this charge for an unrelated hospital visit. Although the buyer’s insurance covered the entire cost, the buyer expresses concern about the inflated charge, suggesting that such practices might be the reason many insurance companies deny approval for the device, viewing it as a potential scam.

ra fischer iontophoresis insurance cost
  • Communicating with Insurance Providers: Users suggested being proactive in following up on claims, and when necessary, leveraging the appeal process to contest denials. They also recommended seeking support from healthcare providers in advocating for the medical necessity of iontophoresis treatment.


What is iontophoresis?

Iontophoresis is a treatment method where a mild electric current is passed through water to the skin to reduce excessive sweating, commonly used for managing hyperhidrosis.

How effective is iontophoresis for treating hyperhidrosis?

Iontophoresis is considered a highly effective treatment for hyperhidrosis, particularly for sweating of the hands and feet. Its efficacy may vary from person to person, but many find significant relief with regular treatment.

What are the alternatives to iontophoresis for treating hyperhidrosis?

Several other treatments exist for managing hyperhidrosis, including antiperspirants, oral medications like glycopyrrolate, Botox injections, and in severe cases, surgical options. It’s advisable to consult with a healthcare provider to determine the most suitable treatment for individual circumstances.
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